The Haven Spas all use rotating and mostly interchangeable jets and
adjustable. This allows a high degree of different types of
massage and a totally adjustable spa. However, these jets do need some
maintenance. As the jets are normally used, they will collect debris
inside and the bearings that allow the jets to rotate.
1/ Types of jets.
All of the jets will occasionally need to be cleaned by removing the
jets. This is standard owner care. The frequency of
cleaning is dependent upon the amount of debris that enters the
spa. In some cases the jets will be extremely difficult to
turn if there is a lot of debris in the jet body. If you
notice a difficulty turning the jet, that is a clue that it needs to be
cleaned. If the rotational jets do not rotate, that is a sign
that debris or organic oils has gotten into the jet bearings.
- Bullet Jets (Eurojets): The bullet jets are a straight
nozzle jet that works best on parts of the body with higher tensile
muscles, like legs wrists, forearm and feet. These have no owner
adjust-ability, except that in the Paramount series of spas, we place a
valve to control them. In the lounge it will be a round knob that
you turn. Counterclockwise is on and clockwise is off. It is
found on the wall next to the lounge.
- Mini storm Jets: (about 2 7/8 across the face) These are used on
many models for intermediate size jets in different parts of your
body. Some are "eyeball" style with a nozzle that can be
directionally adjusted. Others are spinning jets with several types of
massage based upon the type of outlets on the face of the jet.
All of them are interchangeable with other Mini Storm jets. All
are adjustable by turning them on counterclockwise and off
clockwise. The Mini Storm jets are removable by lifting the face
slightly with a tool, (even a spoon will work along the outer edge of
the jet face), then as the face is lifted turn counter clockwise until
it "clicks" out. To put back in press the jet back in and it will
click as long as the "pin" aligns with the groove in the face of the
- The single rotating nozzle, "roto" can be set straight, then if
you press the nozzle to the side and it will rotate, creating an almost
- The dual nozzle jets, "twin roto", are set to spin all
the time and the effect is to break the jet stream into two rotating
nozzles that vibrate faster than the single nozzle
- Adjustable Mini Jets (about 2.5 inches across) :
These are used in the neck collar seat and in the twin neck blaster
seats. The rotate 90 degrees counterclockwise on of clockwise
They are removed for cleaning by turning the jet face counter
clockwise to unscrew the internal jet insert. Then pull the jet face
out and away from the wall. To reinstall them, start the threads
with your index finger and tighten, by using the jet face as a
tool. Just snug the jet and test it for 90 rotation on and off.
- The medium size Poly Storm jets (3 3/8 in across the face) are
used throughout the Haven Spa line, mostly in the Paramount
Series. These are often found in the seats between the "hot
seats". That are commonly called "standard size jets".
These are also turned on counterclockwise and off clockwise. They are
removed for maintenance and interchange by turing them to the left
counterclockwise while lifting away from the jet body. Press them
back in with the pin aligned with the groove in the face of the jet
- The single directional Poly Storm jet has a nozzle that
can be set to aim in a direction and does not rotate.
- The single Roto Poly Storm jet can be deflected to one side,
offset, to make it spin and pulsate. Point it straight and it
will spray directly out.
- The large size "Power Storm Jets" (5 inches across the face) are
found in nearly all the Haven Models, except the Provence series.
These are the best massage jets found in modern spas. They are
adjustable and interchangeable as all the "Storm" series of
jets. They are turned to the on position, counterclockwise,
and off clockwise. They can be removed by turning either
clockwise with pressure until they "click" then pull them out. To
put them back in, Place the jet in the jet body and press it back
in. If it doesn't click in, turn the face until it aligns with
the groove ring inside the jet. Then check it for rotation.
If you live in a sandy, dusty environment, sand can actually get inside
the jets. Sometimes the sand will get behind the jet inserts and
become abrasive, creating ridges in the plastic bodies. In that
case the jets need to be removed, smoothed by using fine grit (300
grit) sand paper. The sand will cause small ridges in the plastic
and actually drag inside the jets. We recommend that you put in
mats to clean feet before entering the spa to wife feet on.
If the bearings are no longer rotating, then the jets need to be
cleaned in a solution of automatic dish soap, one cup in 5
gallons. Agitate the jet inserts in the solution and spin the jet
nozzles manually. Spray the jets with a sink nozzle or under the
faucet and rinse the soap out of the jets. Spraying throughout
nozzle front to back will help flush out debris. When the jet
spin freely, put them back in the spa.
Occasionally a jet will break free of the jet body. This can be
from a broken jet or the insert holding ring is defective. In
this case contact us for a free replacement under the terms of the
warranty. The insert holding ring is an easy thing to
replace, Simply remove the two stainless steel, phillips, screws
and replace with a new ring. If you have already had the replacement
jets, and you have broken jets again, I suggest the you learn to use
them, remove them and clean them correctly so you don't damage
them. It is simple. Be gentile..They are plastic parts and
will last a long time with care.
Our service email is Service@spaspecialist.com