I have done more to
educate people about staying away from
problematic hot tubs than
any other
person on
earth. (Each time you see a link, click on
it and read. It can
save you thousands of dollars.)
Over 10,000,000 people have read our site
my
book
and our
Q and A. That
is having
an
impact on hot tub sales. I am glad that
the word is out on hot
tub companies and the manipulation used on
consumers who are not aware
of
the nonsense used to convince people to
buy. If there is one thing about hot tubs that
needs to change is for consumers to be
educated on hot tubs.
The first thing I ask people when they come to
shop is; "How much do
you know about hot tubs?" The answer is
nearly always: "Not much."
Shopping for a fine quality spa at a hot tub
store, is far more
difficult
than searching for the cause of existence in old
rocks. Every
where shoppers go, they have the "best spas".
So, we know that
someone is not truthful.
An educated consumers is a better consumer and
the consumers will
buy quality, because they
understand
quality and value after
they do the research needed. They will
buy from a nice salesman, because they feel
comfortable with the
deal.
Don't you think a combination of "nice
salesperson and a real
quality product" is far better?
In the
beginning most of our Haven buyers were
engineers, because they do
understand the physical world and that gives
them an advantage over the
average consumer.
We made a stance on
advertising that has some adverse results with
people who are
"technically challenged" and think our blunt
approach is wrong.
The evidence is in the back yards of Haven Spa
owners. Many, if
not most, spa sales people seem to really hate
Haven Spas. If the
competition hates you so much as to post
nonsense and defamation
about you don't you think you owe it to
yourself to find out why
instead of thinking anything they say is
valid?
Don't believe anything I have to say
either. Find out if it is
true. Do some research; contact our customers;
contact your engineer
friends and have them read our technical
articles.
My father taught me to not believe people who
have agendas, to find the
truth for myself. He told me that people
will believe anything
and think it is real because they "heard this"
or they "heard that" or
they believe some "authority". His
premise has never failed to
prove true.
I
guess that is the price we pay for making our
ethical stance. I
was told not to "put down" the competition, but
just in answering
comparative questions from spa shoppers it comes
out no matter what I do. If you
don't want to know what I know, don't ask.
To the ignorant we sound like sour grapes. To
those who understand comon sense,
logic, reason, and see for themselves, we are
among the best products
you can own. (I used to get a lot of hate
mail from people who
have been selling the same nonsense for 30 years
and totally believing
in their product, out of their own
ignorance. Now, they have joined forces
with other low quality spa sales people to
attack anyone who mentions our product. If you
go on a spa forum filled with salespeople, and
mention Haven Spas, you will be innundated with
people telling you how bad I am. If that
isn't a statement about the effect my discussing
spa engineering in public has had.)
We, at Haven, agree, now, because it makes us
feel empathy towards
people, to think
that someone bought a piece of
cheap
plastic
stuffed with
high
density
foam, with three way
diverters,
weak pumps and
poor filtering,
for over $10,000 of hard earned money.
Simply because of a nice salesman and a bunch of
fake, manipulative
advertising nonsense that sounds so sweet to the
ears.
I have found that people who want to
manipulate you into their
agendas, will
deceive
themselves
and you (tickle youre ears as Dad used to teach
me). Those who really
care will
tell you the
truth, even at the cost of sales or reputation.
Well the competition,
instead of getting better hot tubs, decided that
defamation is the way
to go. (I really thought that these
cheaply made spas would go
away or the prices would be more appropriate,
because their dealers would "wake up" and force
changes on the
manufacturers.) All over the net you will
read about what a terrible person I am for
talking badly about their
spas and they will tell you that my company is
bankrupt, which is a
direct lie.
I just hope you are smart
enough to understand what is written here.
If you want a really
fine hot tub product, you own it to yourself to
read this, contact our
customers and find out the truth.
Don't worry we are still finding educated people
who understand about
physical
science and ethics and we are rapidly expanding
in Europe now.
We cause
people to stop, look
and wait to make an informed
decision.
We help people to understand what is going
on and how these hot
tub companies are taking advantage of
consumer's lack in
knowledge about hot tubs.
http://www.spaspecialist.com/Bogus.html
There has never
been a case of "wolves in sheep's clothing" more
than in the present
condition of the spa industry. There are
many people who will
tickle your ears with what they know you want to
hear in order to sell
you something, but an ethical person tells the
truth as best as they
know it. And if you are only getting your
information from the people
who indoctrinated you, you are not honest with
yourself. In this
case, especially with the larger spa
manufacturerers teach you
unethcal, deceptive, agendas to sell with.
Ignorant people who live off rhetoric, supplied
by an unethical spa
company, will tend to believe the
rhetoric. Ethics is lacking
today in the US. It is at the foundation of the
US economic
problems.
When you consider that most spas are substandard
(way below my minimum
standards), and the most expensive ones from the
large corporations are
real flashy products with no strength, you can
understand why these
salespeople really don't like how we educate
consumers.
The end result is a lot of broken down
hot tubs in
people's back yards and after seven to ten years
you take it to the
dump and add more problems for the
environment. (Have Spas are
designed to last a minimum of 20 years with
abuse, and over 30 years
with care. Using non chemical treatments.)
I don't know many men who would admit they got
screwed on a spa (or
anything) deal, as long as the spa lasts a
few years. It is
an ego thing.
The "problem" the competition has is our
positive reputation record
with all
consumers and our customers. We really do
care about other
people, and our relationship and responsibility
to them. (Other spa companies just don't
have what it takes to cut it using modern
designs and testing. If all you see is
copies of each other and the sales pitches with
"conviction", you know someone is not honest.)
It is
not just about money, and if it were ever a
choice of ethics over
money,
then I would stop if the only way to stay in
business was to cut value
in our products and mislead as these other
companies do. With the
current economy it is getting worse for
consumers of hot tubs.
It is not ethical to sell some substandard
product to other
people and to do so with statements like: "This
is the best spa made."
If you are a spa salesperson, you need to
know what you are
selling, by studying the market and this web
site. If what you
sell is not up to any real standard of quality,
then why are you
selling those products? Instead of being
angry with me, expand
your knowledge, get a better product to
sell, and make a stance
for improving the hot tub industry.
The fact is, the best "portable" spa made today
is the Super Custom
Magnum spas
from Haven. There is nothing that even
approaches that spa from
any other hot tub company. So, if they are
telling you that they "have
the best spas", it is a direct lie. Our
lowest end models are far
better than many of the other company's, so
called, "high end".
http://www.spaspecialist.com/Cameo_SilvercreekGold.html
Most all of the Internet forums are run
by hot tub sales
people, and you will get the worst information
from those sites.
Because the "Dog Dish" company, is the
worst value today and has
been for
about 15 years as they keep cutting the quality
and making them pretty.
But they do have the highest profits
because of consumer
ignorance. If you judge a company by its extreme
profits as being the best, then by all means
give them your money.
Read:
http://www.spaspecialist.com/qa.html
http://www.spaspecialist.com/FullFoamVSThermallySealed.html
http://www.spaspecialist.com/AlbertaResearchCouncil.html
http://www.spaspecialist.com/ANSI1.html
http://www.spaspecialist.com/SteelBoxes.html
http://www.spaspecialist.com/Bogus.html
http://www.spaspecialist.com/Wood_VS_Metal.html
http://www.spaspecialist.com/BulletJets.html
http://www.spaspecialist.com/feb2000.html
http://www.spaspecialist.com/jun99.html
http://www.spaspecialist.com/compare.html
http://www.spaspecialist.com/TheMythsOfFiltering.html
http://www.spaspecialist.com/hotspringUL.html
(When I put up this page, it appeared at the top
of the google searches
for the topic. Since then the company has buried
it in a mass of pages
designed to bury it. They never contacted me
about this page and have
never denied it either.)