The Best Hot Tubs in the World.

copyright 2003 through 2009 The Spa Specialist
Havenmade Inc.

Our least expensive model line, Provence is stronger, longer lasting, better made has better performance than the so called, "high end" from the major manufacturers.
here is an EXAMPLE

So, you can imagine the amazing design features built into the rest of our models. Our customers are smarter than the averave consumer. They are not the type to fall for hype, fancy brochures and nonsense that is not backed up with facts. We don't have "average consumers" as our cusotmers. Our customers are very discriminating.

The original Haven Spas across the coutry, now 12 years old, are still running with absolutely minimal expense to operate and they still have better therapy than some of the latest models from your average, run of the mill hot tub company. Their performance is still better than the latest models from the "main stream" hot tub industry. That is fact. See the best hot tubs in the world Click Here
(I get email quite often from people who own these other spas and are fed up, and now realize the "hard way" what I was talking about. The average comment from them, is as soon as thing "thing" finally falls apart, I will buy my last spa from the Haven line.)

Why buy a Haven Spa?

Shell structure. Acrylic backed with a vinyl ester resin bonding agent, and hand rolled fiberglass for a strong shell. This is well known as the best shell structure. Most shells using other materials are still experimental or have a known failure rate of surface cracks and leaks. If you are going to experiment with something on a consumer, it certainly should not be the spa shell! Use fiberglass, with a bonding agent behind acrylic. (Don't buy a thin cheap single piece shell stuffed with structural foam! Cheap Cheap Cheap! Did I mention that it is a rip off?) If you want cheap, then don't pay high prices for it. If you want a good cheaply made spa, contact me.
The cabinet is fully framed in 2x4 lumber, top rail, bottoms and sides all structural framing. We don't use plywood on the bottom. The pumps are rubber mounted to the 2x4 frames to kill sound and hold them solid. The more mass under the pumps the quieter they run. We have a lot of sound deadening engineering use in Haven Spas. This is stronger than any other form of hot tub manufacturing. According to my engineering reference a Douglas Fir 2x4 has a vertical strength of about 1500 LB per square inch or 1.5 x 3 x 1500 = 6750 PSI. So, don't tell me about cheap steel frames that fall apart with rust.
The Pumps are all 56 Frame Century A.O. Smith motors, and a new, high energy efficient, Franklin solid state starting motor with dual cooling fans on SE and SC, also available for upgrade on the other models. (We use a 48 Frame 1.5 HP pump on some of the 120V spas.) These are the most modern of all motors and the highest quality made for spas. There is nothing better. The operating temperature is 50 degrees C or 122 degrees F. ambient air. The armature has an extremely tight distance from the field coils to transfer magnetic power much better. The windings are all larger wire, and the bearing and starting circuit is more along the commercial size, bigger. It basically is a commercial size high energy efficiency motor instead of a 48 frame consumer grade motor. The HP range is from 1.5 HP to 5 HP. We have a 6.7 HP available and is used on the Super Custom Fallsburg and SE Spas others upon request.
We use the cleanest, practical, plumbing available on any spa today. It has fewer turns and larger pipe than most any of the standard spas "out there". We engineer the plumbing to a much higher degree than anybody I know of. We follow standard hydraulic design principles and make almost no concessions.
Much of our plumbing is made of solid PVC pipe and modern high density vinyl mass flex pipe. In the high end models, we use more of it. It has better water flow characteristics and a much longer life expectancy than old flex pipe on a pressure line. This gives water a clean smooth and larger pipe. In the engineering design reference manuals it states that solid PVC pipe and smooth polished stainless steel have the least resistance to water flow, or the most water can go through them without restriction. Smooth inside pipe is the best. It is best to make turns as sweeps, and to use smooth wall pipe. Our flex has few ridges and is very smooth as well. Old flex pipe has washboard ridges on it, causing water turbulence, and we try not to use that on our super high flow pumps. Our pumps use a 2.5 inch suction inlet pipe and a 2 to 2.38 inch pressure pipe to the manifold.
We have the best know insulation design available today. It is the only truly engineered insulation. It has been tested in extreme cold, to full summer with out problems. With this system we extract all the energy used in the pumps, both mechanical and heat. I don't like to waste money on electricity being sent out into the yard. Much better to have the heat pass into the water first. Read about the DAIT system and Download a pdf brochure
The control system we use is better than anything I have found. We use a high end Hydro Quip Gecko with steel enclosures, and electronics with 30 amp sealed relays and 30 and 40 AMP contactor, relays on the 6 HP pumps. Sealing the relays eliminates the air and oxygen to burn the points. It also keeps the moisture out of the relay. The circuit boards are designed to take up to 155 degrees operating temperature. The spa will never achieve that temperature in a hundred years (unless we get hit by an asteroid). We use air control methods to separate the control box from the heat of the pumps. We have a total control over the thermodynamics of the Haven Spas. The control box is metal, instead of plastic. Steel and metal manufacturing costs more but is much safer in the event of a short or arc in the control box. It will not escape the steel enclosure. I have seen my share of spas that caught on fire and control box fires will not happen in Haven Spas.
We eliminate as many of the loose filter lids as possible. They are dangerous and the first thing that people break. I had a woman break her knee bone on a spa with a loose filter lid on an Older Coleman spa. A filter lid is a bad thing! It it the first thing your friends will lean on when they get in. When they lean on it, it slips out and bangs their elbows, arms, and sometimes faces onto the hard shell. I remember a fellow who came into the store I used to work at. The lid had a lightening like tree crack that spread out from the center of the pressure point where it snapped. It also had a blood stain on it. He told me, and this is the exact quote: "They had to pull it off my ass." OUCH!! His skin tissue was caught in the lid when it cracked. That store made a lot of money on replacement filter lids. On 95% of the Haven models you can sit on top of our filter area with not problems because it is part of the acrylic and fiberglass structured shell.
All of our spas follow the ANSI/NSPI ASTM, UL and ETL for safety. We actually go way beyond the minimums. For instance, most of our suction fittings are rated for 200 gallons per minute and we use two on each second pump, as well as on the filter side we have way over kill for a safety reason. The velocity of water per square inch is much less on the suctions if you use too large of a fitting. It costs more, but it will save lives, because nobody will be held by one of them, and hair is never drawn and held near the fittings. I am a parent and I feel that the ANSI standard is lacking. Our control system is modern with redundant safety shut-off's. It will never have the pump stuck in the on position. ( Never buy a modern spa with old fashioned air button controls that do not have safety shutdown timers on them. Click here to read control article) The controls have automatic clean-out on the second pump and blower at the start of the filter cycles to insure no yukky, stale, bacteria laden water in the plumbing. If that water isn't purged daily it gets stale.

The ergonomics of the design incorporates flat areas to place cups and drinks. As a spa lover, I find that you must have water or you will get dehydrated and feel tired if you don't drink water or Gator aid or juice or some drink to re-hydrate yourself.. Most Haven spas have a really nice area above the filter to put a tray and this makes a great serving area. Rounded tops on the acrylic are antique and come from the really old days of spas, the same as filter lids. The top area is nice to sit up on out of the water, since it is flat, it does not press into your bottom. If you wet test any spa sit up on the upper lip and tell me how comfortable it is. I can't sit up on a rounded spa lip for more than a few seconds without pain.
All of the main jets are adjustable, the inserts are removable by the owners, and you can put in different jets in the same body without tools. This makes our spa the most customizable for the spa owners. The jet pressure is adjustable both up and down, by several controls.
We put in hand rails in our spas. Most spa companies are eliminating them even though the ANSI says you need them. Only on the smallest spas do we not have them. Hand rails by definition are round and you can wrap your fingers around them. The hand grips, molded into the shell, are not hand rails.
Since we have a warm air chamber in our spas, we can have a nice, very quiet, air blower system and full turbo air. This turbo air makes the jets stream much larger and give a great therapy effect. It is similar to having a third speed on the water pumps. All of our two or three pump spas have two speeds on each pump. (Most spas will have the first pump at 2 speeds and cut costs on the second or third pump by making it one speed.) Haven spas have the air injectors placed in the most effective positions and we use the 9 Hole air jets on many models that act like 9 individual air jets in one spot. This causes the air to burst out and give a great pulsating massage. We are the only spa company to take full advantage of the air blower system, without the extra energy cost of blowers that draw in cold air. The blower uses the heat from the jet pumps to maintain warm air into the spa water.
All of the Haven Spas are designed to be easily repaired. That sounds simple and you would think that all spas would do this, but it costs more to install the pumps in different places and individually bolt them down, rather than stick them all on a skid and drop them in for less expensive factory production. All of the side panels are fully removable to get to the components. This is very,( super) much better for service. Saves you a lot of labor charges on out of warranty repairs. All of the components plug in, unbolt, unscrew to be repaired and most of the water joints can be repaired instead of replacing the parts.
With all the refinements in design we have the quietest spas with full filtering and full powerful therapy you can get. If your spa is outside your bedroom you will hear a hum when it comes on to filter or heat. If you get the Super Customization (available on many models now), it uses a special high volume low watt 48 frame pump with full filtering and is super quiet. While the spas are on high speed, you hear water, not loud equipment sounds. (Ask for a Super Customization bid on the model you want)
We feature easy access and easy draining. The bottom drain insures complete emptying of all the water. It is on the bottom of the foot well. The filters can't be any easier to access. Programming can't be any easier. Most models take 5 seconds to program the filter times. It is important to be able to adjust the filter duration to match the use of the spa. If a spa needs more filtering, we have that, less we have that. If you are stuck with a tiny circ pump that is inadequate to begin with, you can't add additional filter, only chemicals.
On our upgraded cover we feature a much higher level of safety for children with 8 locking tie-downs. This makes it twice as hard for a toddler to gain access to the spa. It also helps a great deal with high winds of up to 80 to 90 mph gusts. Our standard cover has automatic locking cover clips. You have to use a key to open them for safety around children.
Our Haven steps are super strong as well. We use 52 deck screws in the construction to insure that it never collapses under normal loads, even two or three people standing on it.
Our complete set of supplies is huge and is not a start up kit. I don't believe in playing that game with customers. Why not supply the spa with all the necessary chemicals? If you want a starter kit, we have them. I think we did one in the last three years. We don't stock them.

If you can give me one, even one good reason to buy another brand, I would like to hear it. Really!

We are the nicest and best hot tub company to deal with. Our products have made a lot of spa sales people angry, but so what? They being nasty on the net and making up false stories of Jim, has never stopped smart people from getting what they want. You need to see that we are making a huge impact on the spa industry. If you really want to be satisfied, like Haven owners, then, it is obvous.

Either buy a Costco spa or us, those are your two choices. If you want excellent quality Haven, if you want the same low quality as the major brands offer, go to Costco. Really, go look at the "guts" of the Costco and you will see better equipment than in a Sundance or Hot Spring.

While the major brands continue to find ways to be profitable, like cutting the cost of everything, lowering the quality, and raising the prices we keep the quality high and add more quality each year, while we cut out the food chain and sell direct.. The "spa dealer" is a thing of the past, because there is no need for them.

We sleep well at night knowing that we do the best possible for our customers and we know they are benefitting from a hot tub with better design, therapy, and energy savings that will outlast all the rest.

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