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copyright 2003 through 2009 The Spa Specialist
Havenmade Inc.
Our least expensive model line, Provence
is stronger, longer lasting, better made has better
performance than the so called, "high end" from the major
manufacturers.
here is an EXAMPLE
So, you can imagine the amazing design features built into
the rest of our models. Our customers are smarter than the
averave consumer. They are not the type to fall for
hype, fancy brochures and nonsense that is not backed up
with facts. We don't have "average consumers" as our
cusotmers. Our customers are very discriminating.
The original Haven Spas across the coutry, now 12 years
old, are still running with absolutely minimal expense to
operate and they still have better therapy than some of
the latest models from your average, run of the mill hot
tub company. Their performance is still better than
the latest models from the "main stream" hot tub
industry. That is fact. See the best hot tubs
in the world Click Here
(I get email quite often from people who own these
other spas and are fed up, and now realize the "hard way"
what I was talking about. The average comment from them,
is as soon as thing "thing" finally falls apart, I will
buy my last spa from the Haven line.)
Why buy a Haven Spa?
- Shell structure. Acrylic backed with a vinyl
ester resin bonding agent, and hand rolled fiberglass
for a strong shell. This is well known as the
best shell structure. Most shells using other
materials are still experimental or have a known
failure rate of surface cracks and leaks. If
you are going to experiment with something on a
consumer, it certainly should not be the spa shell!
Use fiberglass, with a bonding agent behind
acrylic. (Don't buy a thin cheap single piece
shell stuffed with structural foam! Cheap Cheap
Cheap! Did I mention that it is a rip off?) If
you want cheap, then don't pay high prices for
it. If you want a good cheaply made spa,
contact me.
- The cabinet is fully framed in 2x4 lumber, top rail,
bottoms and sides all structural framing. We
don't use plywood on the bottom. The pumps are
rubber mounted to the 2x4 frames to kill sound and
hold them solid. The more mass under the pumps
the quieter they run. We have a lot of sound deadening
engineering use in Haven Spas. This is stronger
than any other form of hot tub manufacturing.
According to my engineering reference a Douglas Fir
2x4 has a vertical strength of about 1500 LB per
square inch or 1.5 x 3 x 1500 = 6750 PSI. So,
don't tell me about cheap steel frames that fall apart
with rust.
- The Pumps are all 56 Frame Century A.O. Smith
motors, and a new, high energy efficient, Franklin
solid state starting motor with dual cooling fans on
SE and SC, also available for upgrade on the other
models. (We use a 48 Frame 1.5 HP pump on some
of the 120V spas.) These are the most modern of all
motors and the highest quality made for spas.
There is nothing better. The operating
temperature is 50 degrees C or 122 degrees F. ambient
air. The armature has an extremely tight
distance from the field coils to transfer magnetic
power much better. The windings are all larger
wire, and the bearing and starting circuit is more
along the commercial size, bigger. It basically
is a commercial size high energy efficiency motor
instead of a 48 frame consumer grade motor. The
HP range is from 1.5 HP to 5 HP. We have a
6.7 HP available and is used on the Super Custom Fallsburg and SE Spas others upon request.
- We use the cleanest, practical, plumbing
available on any spa today. It has fewer turns
and larger pipe than most any of the standard spas
"out there". We engineer the plumbing to a much
higher degree than anybody I know of. We follow
standard hydraulic design principles and make almost
no concessions.
- Much of our plumbing is made of solid PVC pipe and
modern high density vinyl mass flex pipe. In the
high end models, we use more of it. It has
better water flow characteristics and a much longer
life expectancy than old flex pipe on a pressure
line. This gives water a clean smooth and
larger pipe. In the engineering design reference
manuals it states that solid PVC pipe and smooth
polished stainless steel have the least resistance to
water flow, or the most water can go through them
without restriction. Smooth inside pipe is the
best. It is best to make turns as sweeps, and to
use smooth wall pipe. Our flex has few ridges
and is very smooth as well. Old flex pipe has
washboard ridges on it, causing water turbulence, and
we try not to use that on our super high flow
pumps. Our pumps use a 2.5 inch suction inlet
pipe and a 2 to 2.38 inch pressure pipe to the
manifold.
- We have the best know insulation design available
today. It is the only truly engineered
insulation. It has been tested in extreme cold,
to full summer with out problems. With
this system we extract all the energy used in the
pumps, both mechanical and heat. I don't
like to waste money on electricity being sent out into
the yard. Much better to have the heat pass into
the water first. Read about the DAIT system and Download a pdf
brochure
- The control system we use is better than anything I
have found. We use a high end Hydro Quip Gecko
with steel
enclosures, and electronics with 30 amp sealed
relays and 30 and 40 AMP contactor, relays
on the 6 HP pumps. Sealing the relays eliminates
the air and oxygen to burn the points. It also
keeps the moisture out of the relay. The circuit
boards are designed to take up to 155 degrees
operating temperature. The spa will never
achieve that temperature in a hundred years (unless we
get hit by an asteroid). We use air control
methods to separate the control box from the heat of
the pumps. We have a total control over the
thermodynamics of the Haven Spas. The control
box
is metal, instead of plastic. Steel and
metal manufacturing costs more but is much safer in
the event of a short or arc in the control box.
It will not escape the steel enclosure. I have seen my
share of spas that caught on fire and control box
fires will not happen in Haven Spas.
- We eliminate as many of the loose filter lids as
possible. They are dangerous and the first thing
that people break. I had a woman break her knee
bone on a spa with a loose filter lid on an Older
Coleman spa. A filter lid is a bad
thing! It it the first thing your friends will
lean on when they get in. When they lean on it,
it slips out and bangs their elbows, arms, and
sometimes faces onto the hard shell. I remember
a fellow who came into the store I used to work
at. The lid had a lightening like tree crack
that spread out from the center of the pressure point
where it snapped. It also had a blood stain on
it. He told me, and this is the exact quote:
"They had to pull it off my ass." OUCH!!
His skin tissue was caught in the lid when it
cracked. That store made a lot of money on
replacement filter lids. On 95% of the Haven
models you can sit on top of our filter area with not
problems because it is part of the acrylic and
fiberglass structured shell.
- All of our spas follow the ANSI/NSPI ASTM, UL and
ETL for safety. We actually go way beyond the
minimums. For instance, most of our suction
fittings are rated for 200 gallons per minute
and we use two on each second pump, as well as on the
filter side we have way over kill for a safety
reason. The velocity of water per square inch is
much less on the suctions if you use too large
of a fitting. It costs more, but it will
save lives, because nobody will be held by one of
them, and hair is never drawn and held near the
fittings. I am a parent and I feel that the ANSI standard is
lacking. Our control system is modern with
redundant safety shut-off's. It will never have
the pump stuck in the on position. (
Never buy a modern spa with old fashioned air button
controls that do not have safety shutdown timers on
them. Click here
to read control article) The controls have
automatic clean-out on the second pump and
blower at the start of the filter cycles to insure no
yukky, stale, bacteria laden water in the
plumbing. If that water isn't purged daily it
gets stale.
- The ergonomics of the design incorporates flat areas
to place cups and drinks. As a spa lover, I find
that you must have water or you will get dehydrated
and feel tired if you don't drink water or Gator aid
or juice or some drink to re-hydrate
yourself.. Most Haven spas have a really
nice area above the filter to put a tray and this
makes a great serving area. Rounded tops on the
acrylic are antique and come from the really old days
of spas, the same as filter lids. The top area
is nice to sit up on out of the water, since it is
flat, it does not press into your bottom. If you wet
test any spa sit up on the upper lip and tell me how
comfortable it is. I can't sit up on a rounded
spa lip for more than a few seconds without pain.
- All of the main jets are adjustable, the inserts are
removable by the owners, and you can put in different
jets in the same body without tools. This makes
our spa the most customizable for the spa owners.
The jet pressure is adjustable both up and
down, by several controls.
- We put in hand rails in our spas. Most spa
companies are eliminating them even though the ANSI
says you need them. Only on the smallest spas do
we not have them. Hand rails by definition are
round and you can wrap your fingers around them. The
hand grips, molded into the shell, are not hand rails.
- Since we have a warm air chamber in our spas, we can
have a nice, very quiet, air blower system and
full turbo air.
This turbo air makes the jets stream much larger and
give a great therapy effect. It is similar to
having a third speed on the water pumps. All of
our two or three pump spas have two speeds on each
pump. (Most spas will have the first pump at 2
speeds and cut costs on the second or third pump by
making it one speed.) Haven spas have the air
injectors placed in the most effective positions and
we use the 9 Hole air jets on many models that act
like 9 individual air jets in one spot. This
causes the air to burst out and give a great pulsating
massage. We are the only spa company to take
full advantage of the air blower system, without the
extra energy cost of blowers that draw in cold air.
The blower uses the heat from the jet pumps to
maintain warm air into the spa water.
- All of the Haven Spas are designed to be easily
repaired. That sounds simple and you would think
that all spas would do this, but it costs more to
install the pumps in different places and individually
bolt them down, rather than stick them all on a skid
and drop them in for less expensive factory
production. All of the side panels are fully
removable to get to the components. This is
very,( super) much better for service.
Saves you a lot of labor charges on out of warranty
repairs. All of the components plug in, unbolt,
unscrew to be repaired and most of the water joints
can be repaired instead of replacing the parts.
- With all the refinements in design we have the
quietest spas with full filtering and full powerful
therapy you can get. If your spa is outside your
bedroom you will hear a hum when it comes on to filter
or heat. If you get the Super Customization
(available on many models now), it uses a special high
volume low watt 48 frame pump with full filtering and
is super quiet. While the spas are on high
speed, you hear water, not loud equipment sounds. (Ask
for a Super Customization bid on the model you want)
- We feature easy access and easy draining. The
bottom drain insures complete emptying of all the
water. It is on the bottom of the foot well.
The filters can't be any easier to access.
Programming can't be any easier. Most models
take 5 seconds to program the filter times. It
is important to be able to adjust the filter duration
to match the use of the spa. If a spa needs more
filtering, we have that, less we have that. If
you are stuck with a tiny circ pump
that is inadequate to begin with, you can't add
additional filter, only chemicals.
- On our upgraded cover we feature a much higher level
of safety for children with 8 locking
tie-downs. This makes it twice as hard for
a toddler to gain access to the spa. It also
helps a great deal with high winds of up to 80 to 90
mph gusts. Our standard cover has automatic
locking cover clips. You have to use a key to open
them for safety around children.
- Our Haven steps are super strong as well. We
use 52 deck screws in the construction to insure that
it never collapses under normal loads, even two or
three people standing on it.
- Our complete set of supplies is huge and is not a
start up kit. I don't believe in playing that
game with customers. Why not supply the spa with
all the necessary chemicals? If you want a
starter kit, we have them. I think we did
one in the last three years. We don't stock
them.
If you can give me one, even one good reason to buy
another brand, I would like to hear it. Really!
We are the nicest and best hot tub company to deal
with. Our products have made a lot of spa sales
people angry, but so what? They being nasty on the
net and making up false stories of Jim, has never
stopped smart people from getting what they want.
You need to see that we are making a huge impact on the
spa industry. If you really want to be
satisfied, like Haven owners, then, it is obvous.
Either buy a Costco spa or us, those are your two
choices. If you want excellent quality Haven, if you
want the same low quality as the major brands offer, go to
Costco. Really, go look at the "guts" of the Costco
and you will see better equipment than in a Sundance or
Hot Spring.
While the major brands continue to find ways to be
profitable, like cutting the cost of everything,
lowering the quality, and raising the prices we keep the
quality high and add more quality each year, while we cut
out the food chain and sell direct.. The "spa dealer" is a
thing of the past, because there is no need for them.
We sleep well at night knowing that we do the best
possible for our customers and we know they are
benefitting from a hot tub with better design, therapy,
and energy savings that will outlast all the rest.
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